Shaping the Future of Senior Living Hospitality
One Day. Big Impact.
Hosted by the Senior Dining Association and LeadingAge North Carolina, this one-day summit brings together senior living professionals, dining leaders, and industry partners for meaningful conversations and actionable takeaways. The agenda will spotlight dining innovation, workforce development, and leadership growth—focusing on strategies that strengthen culture, inspire teams, and elevate the hospitality experience across communities.
Let’s lead the future of senior living hospitality together.
Event Information
Location: The Sharon at SouthPark
Address: 5100 Sharon Rd, Charlotte, NC 28210
Date: October 9, 2025
Event Time: 8:30am - 4:00pm ET
Event Agenda
Lead. Learn. Inspire.
Wednesday, October 8, 2025
6:30 PM – 8:30 PM
Welcome Reception & Chef’s Showcase
Enjoy an evening of connection and culinary creativity hosted by Chef Brady and The Sharon’s hospitality team. Featuring themed small plates and signature beverages in a relaxed setting.
Thursday, October 9, 2025
8:30 am – 9:00 am: Attendee Registration, Breakfast & Industry Partner Showcase
9:00 am – 9:15 am: Welcome: Harris Ader, Founder of Senior Dining Association & Leslie Roseboro, Senior Vice President of LeadingAge NC
9:15 am – 10:15 am: Session 1
Resident Panel – What Does Hospitality Mean to You? A candid conversation with residents sharing their expectations, experiences, and hopes for hospitality in their communities.
10:15 am – 10:30 am: Networking Break
10:30 am – 11:30 am: Session 2
Defining True Hospitality in Senior Living
Hospitality is more than polite service. This session challenges us to go beyond the basics, exploring everything from elevated dining experiences and daily actions that leave residents feeling seen and valued.
11:30 am – 1:00 pm: Industry Partner Showcase & Lunch
1:00 pm – 2:00 pm: Session 3
Table Talk – Delivering Hospitality Across Departments
Hospitality isn’t just the job of one team, it’s a community-wide effort. In this interactive roundtable session, attendees will collaborate in small groups to share strategies, challenges, and success stories from their own communities.
2:00 pm – 2:15 pm: Networking Break
2:15 pm – 3:15 pm: Session 4
Bridging the Gap: Aligning Resident Expectations with Team Training
This session unpacks survey data collected from residents and team members before the event. Together, we’ll explore the disconnects and opportunities for aligning service delivery with resident expectations.
3:15 pm - 4:00 pm: Closing & Networking
Schedule subject to change
Event Information
Event Date & Time
Summit Date: October 9, 2025
Event Time: 8:30 am - 4 pm EST
Location: The Sharon at SouthPark
Address: 5100 Sharon Rd, Charlotte, NC 28210
Pre-Event Gathering
Pre-Event Evening Gathering: October 8th, 2025
Location: The Sharon at South Park
Time: 6:30 - 8:30
Attendee Registration
Senior Living Professionals
SDA or LeadingAge NC Members: $190
Non-Members: $230
Exhibit & Sponsor
Position your brand in front of senior living decision-makers at this one-day, high-impact event focused on dining, hospitality, and workforce innovation.
Sponsorship Includes:
- 2 Complimentary registrations
- Participation in all sessions & meals
- 6ft Display table in the Industry Partner Showcase
- Logo placement on event marketing materials
- Verbal recognition during the event
- Post-event registration list
Investment
- SDA or LeadingAge NC Members: $1250
- Non-Members: $1500
Setup Time:
- Wednesday, October 8th - 3:00-6:30 PM
- Thursday, October 9th - 7:00-8:30 AM
- Must be at table and ready by Thursday at 8:30 AM
Hotel
Hampton Inn and Suites Charlotte SouthPark at Phillips Place
6700 Phillips Place Court
Charlotte, NC 28210
Enjoy a 10% discount at our partnered hotel using link below.
Meals
We will serve continental breakfast & lunch.
Who Should Attend
All Senior Living & Dining Professionals
Director of Dining, Executive Directors, Chefs, VPs of Dining and Operations, Managers and Supervisors should attend this event.
Attire
Fall Casual
Dress to learn, network, and have fun.
Continuing Education
A certificate of attendance will be provided to all event attendees upon request.
4.0 hours of continuing education credit for Nursing Home Administrators through the North Carolina Board of Examiners for Nursing Home Administrators and the North Carolina Division of Health Service Regulation for Adult Care Licensure.