Workforce Symposium

SDA TAKES ON WORKFORCE AND CULTURE CHANGE

SDA Workforce & Culture Change Symposium to be held in Las Vegas, NV, October 16-18, 2024, will bring together senior living leaders from various organizations to discover how to align senior living with hospitality culture with a keen focus on workforce development, recruiting, training, and retention of top talent to remain competitive in the hospitality marketplace.

The symposium agenda aims to provide senior living leaders with actionable insights, best practices, and strategies for aligning senior living with hospitality culture, developing a high-performing workforce, and achieving competitive advantage. The sessions will allow attendees to dive deeper into specific topics and learn from industry leaders and peers.

Invest in the future of senior dining and hospitality. Please contact us to express your interest or find out more about your participation.

We look forward to welcoming you to the SDA Workforce & Culture Change Symposium 2024.

A few words from our members

Patrick Plumadore

"What I gave from the symposium this year is it is everybody's having the same struggles. We're all trying to figure out how to identify and attract the right talent to be able to keep them because we can get them in the door but if we don't close the back door, then we have challenges."

Eric Johnson

Patrick Plumadore

"Come join us, collaborate, open up to new ideas, share your best practices it makes all of us better and you will certainly get something out of it."

Arthur Gardiner

Patrick Plumadore

Arthur Gardiner

"Being able to be around like-minded people that are doing the exact same work, maybe at a higher scale, at a larger scale, or even at a smaller scale, sharing some best practices that's, that's been huge."

Symposium Registration

Rates for Senior Living ProfesSionals

Operator registration is for individuals directly working at a community or company managing/owning multiple communities, including contract foodservice professionals.

Early Bird Rate Regular Rate

Until 8/1/2024 After 8/2/2024

Member Rate: $675 $750

Non-Member Rate: $750 $825

Partner | Spouse: $200 $200

(Includes: 2 Breakfasts, 1 Dinner & 1 cocktail reception)

Group Registration Savings: 5+ Attendees 10% SAVINGS

We will also make your group hotel reservations for you!

Contact SDA for group registration Kathie Ritterson: kathie@seniordining.org or 980-434-1114

**Friday Night Dining Tour of Las Vegas Cost**

$250 per person | $60+ per person beverage package option

Experience up to four world-class restaurants — all in one evening at prime time with VIP service. At each celebrated venue, you’ll be whisked immediately to the best seats to indulge in 3 to 4 signature dishes, including dessert at the last stop.

Whats Included in your Registration

DINING DURING THE SYMPOSIUM

Wednesday, October 16th: Welcome Dinner & Cocktail Reception
Thursday, October 17th: Buffet Breakfast, Lunch, Snacks & Evening Cocktail Reception
Friday, October 17th: Buffet Breakfast, Lunch & Snacks

Continuing Education

CEU certificate of attendance will be given to all full conference attendees upon request. NAB, CDM, AND and RD

Symposium agenda

OCTOBER 17, 2024

Thursday

Registration

8:00 - 9:00 am

Breakfast Buffet

7:30 - 9:00 am

Team Building Breakfast with the attendees of the Chef Experience

Opening Welcome Message

9:00 - 9:30 am

Ice Breakers & Team Building Activities

9:30 - 10:00 am

Creating Pathways: From Entry-Level to Executive Success

10:00 - 12:30 pm

Kick-off the day with an energizing session focused on the foundational aspects of career pathway development. Led by industry expert Harris Ader, this session will guide participants through the process of identifying key stages in career progression and the necessary skills at each level. You'll engage in collaborative exercises designed to map out clear pathways from entry-level positions to executive roles, ensuring a structured approach to career development.

Lunch

12:30 - 1:30 pm

Innovative Strategies for Career Advancement in Senior Living

2:00 - 3:00 pm

Join us for a dynamic midday session that explores innovative strategies for fostering career growth in senior living hospitality. Participants will break into groups to brainstorm and develop unique pathway models, focusing on the integration of professional development programs and leadership training. This session aims to equip you with creative solutions to enhance employee engagement and retention through well-defined career pathways.

Implementing Effective Career Pathways: Tools and Techniques

3:00 - 4:30 pm

Conclude the day with a practical session dedicated to the implementation of career pathways. Harris Ader will provide hands-on guidance on utilizing various tools and techniques to effectively roll out career development programs within your organization. Through case studies and real-world examples, you'll learn how to align career pathways with organizational goals, measure success, and make continuous improvements.

Cocktail Reception

4:30 - 6:30 pm

Cocktails & hors d'oeuvres

OCTOBER 18, 2024

Friday

Breakfast Buffet

7:30 - 9:00 am

Team Building Breakfast with the attendees of the Chef Experience

Welcome & Recap Roundtable: Inspiration from yesterday.

9:00 - 9:30 am

Industry Partner Innovation & Learning

9:30 - 10:30 am

Culture Change in Senior Living

10:30 - 12:00 pm

Creating Memorable Resident Experiences: Integrating Wellness, Dining, and Activities

This session explores how to seamlessly integrate wellness, dining, and activities to create enriching experiences for residents. Learn strategies for combining nutrition, physical activity, and social engagement to foster a stronger sense of community and enhance overall well-being. Leave with actionable ideas to elevate resident satisfaction through personalized and memorable experiences.

Lunch with Executive Chef Training attendees

12:00 - 1:30 pm

Culture Change in Senior Living Hospitality Roundtable

1:30 - 2:30 pm

Fostering Innovation and Creativity: Learn how to create an environment that encourages new ideas and creative problem-solving, featuring success stories from leading organizations.

Wrap Up

2:30 - 2:45 pm

Experiential Learning Dining Tour of Las Vegas *

5:30 - 8:30 pm

Join the attendees from the chef training experience on a dining tour of Las Vegas hotels. *This activity requires an extra charge*

Schedule is subject to change

paris Hotel

MAKE YOUR HOTEL RESERVATION

Paris Las Vegas

3655 Las Vegas Blvd. South, Las Vegas, NV 89109

Make your hotel reservations online. We have secured a nightly rate starting at $169 (plus taxes and $30 daily resort fee).

Includes:

Two guest admissions per day to Fitness Center
In-room internet for two devices per room per day

Room Rate is available 3 days prior and post event, based on availability.

Group Registration: The SDA will make your group hotel reservations for you! Contact Kathie Ritterson: 980-434-1114 or kathie@seniordining.org

The room block cutoff date is Wednesday, September 25, 2024.

Reserve your room

Additional Information

Workforce & Culture Change Symposium 2024

SPECIAL NEEDS

The SDA is committed to making our activities accessible to all individuals, as determined by the Americans with Disabilities Act (ADA) . Please contact us before the conference if we can help accommodate any special needs.

Continuing Education Credits

CEU certificate of attendance will be given to all full conference attendees upon request. NAB, CDM, AND and RD

Attire

The attire for the conference and all events is Business Casual.

Payment

Credit Card: We accept Visa, MasterCard & American Express.

Check: Make Checks Payable to: Senior Dining Association and mail to 1234 Mann Drive, Suite 200, Matthews, NC 28105.

Conference registration will be cancelled if checks are not received within 21 business days of completion of the registration form.

Cancellation and Refund Policy

WRITTEN REQUESTS FOR ATTENDEE CANCELLATIONS OR REFUNDS MUST BE RECEIVED ON OR BEFORE September 20, 2024. NO REFUNDS will be given after this date. Tickets are transferable within your organization.

E-mail all written cancellations to Kathie Ritterson at kathie@seniordining.org . The SDA has the right to cancel any registration for any reason deemed by the association. Registrations will be refunded less a $100 processing fee.

View Attendee Policies

BADGE POLICY

Contractors, brokers, or consultants are not eligible to have a badge under another exhibiting company's name.

CODE OF CONDUCT

SDA is committed to providing a professional, welcoming, safe, and respectful space during our in-person and online events, regardless of race, gender, sexual orientation, disability, ethnicity, religion, disability, and/or other differences. Our Attendees bear equal responsibility for creating a safe and welcoming environment for participants.

The code of conduct outlines what behavior is expected of Attendees, and what behaviors will not be tolerated. All Attendees at any SDA in-person, or online function are expected to abide by this Code. Code of Conduct

Mon	09:00 am – 05:00 pm
Tue	09:00 am – 05:00 pm
Wed	09:00 am – 05:00 pm
Thu	09:00 am – 05:00 pm
Fri	09:00 am – 05:00 pm
Sat	Closed
Sun	Closed

AGENDA

2023 HIGHLIGHTS

REGISTRATION

REGISTRATION

2023 HIGHLIGHTS

REGISTRATION

TRAVEL & HOTEL

2023 HIGHLIGHTS

2023 HIGHLIGHTS

2023 HIGHLIGHTS

2023 HIGHLIGHTS

2023 HIGHLIGHTS

SDA TAKES ON WORKFORCE AND CULTURE CHANGE

Our Symposium Sponsor

Volanté Systems

A few words from our members

Patrick Plumadore

Patrick Plumadore

Patrick Plumadore

Eric Johnson

Patrick Plumadore

Patrick Plumadore

Arthur Gardiner

Patrick Plumadore

Arthur Gardiner

Symposium Registration

Rates for Senior Living ProfesSionals

Whats Included in your Registration

Symposium agenda

October 16, 2024

Registration

Welcome Dinner Reception

OCTOBER 17, 2024

Registration

Breakfast Buffet

Opening Welcome Message

Ice Breakers & Team Building Activities

Creating Pathways: From Entry-Level to Executive Success

Lunch

Innovative Strategies for Career Advancement in Senior Living

Implementing Effective Career Pathways: Tools and Techniques

Cocktail Reception

OCTOBER 18, 2024

Breakfast Buffet

Welcome & Recap Roundtable: Inspiration from yesterday.

Industry Partner Innovation & Learning

Culture Change in Senior Living

Lunch with Executive Chef Training attendees

Culture Change in Senior Living Hospitality Roundtable

Wrap Up

Experiential Learning Dining Tour of Las Vegas *

Symposium Facilitators

Harris Ader

paris Hotel

MAKE YOUR HOTEL RESERVATION

air travel to Las Vegas

discount airfare for symposium attendees

Who Attends the Symposium?

Highlights from 2023 Symposium

Additional Information

Workforce & Culture Change Symposium 2024

BADGE POLICY

CODE OF CONDUCT

Contact Us

How can we help you?

Senior Dining Association

Hours

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